Refund Policy for Digital Items

1. Introduction

This Refund Policy governs the terms and conditions for refunds of digital patterns and tutorials ("Digital Products") provided by "Wow Bag" ("We" or "Us") through our website or other digital platforms. By purchasing and accessing our Digital Products, you agree to comply with and be bound by this Refund Policy.

2. Non-Refundable Digital Products

2.1. All sales of Digital Products are final and non-refundable. Once the purchase has been completed and access to the Digital Products has been granted, no refunds will be provided.
2.2. The non-refundable policy applies to all Digital Products, including but not limited to patterns, tutorials, e-books, downloadable files, and any other digital content made available for purchase.

3. Digital Product Description and Compatibility

3.1. We provide detailed descriptions and specifications of our Digital Products to ensure that customers have a clear understanding of what they are purchasing. It is the customer's responsibility to review and assess the suitability and compatibility of the Digital Products before making a purchase.
3.2. We do not guarantee the compatibility of our Digital Products with specific software, devices, or platforms unless explicitly stated in the product description. It is the customer's responsibility to ensure that their system meets the necessary requirements for accessing and utilizing the Digital Products.

4. Intellectual Property Rights

4.1. All intellectual property rights, including copyrights, trademarks, and any other proprietary rights associated with the Digital Products, remain the sole property of "Wow Bag" or the respective content creators. Purchasing the Digital Products grants you a non-exclusive, non-transferable license to use the content for personal, non-commercial purposes only.
4.2. Any unauthorized reproduction, distribution, or sharing of the Digital Products is strictly prohibited and may result in legal action.

5. Technical Issues and Support

5.1. In the event of technical issues or difficulties accessing the Digital Products, we will make reasonable efforts to resolve the problem promptly. Customers are encouraged to contact our customer support team for assistance.
5.2. We do not offer refunds based on technical issues unless we are unable to resolve the problem within a reasonable time frame.

6. Modifications and Amendments

6.1. We reserve the right to modify or amend this Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website or other digital platforms.

7. Severability

7.1. If any provision of this Refund Policy is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

8. Governing Law and Jurisdiction

8.1. This Refund Policy shall be governed by and construed in accordance with the laws of Georgia. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Georgia.

Please read this Refund Policy carefully before making a purchase. By proceeding with the purchase of our Digital Products, you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions outlined in this policy.

If you have any questions or require further clarification, please contact our customer support team for assistance info@wowcrochet.com.